American Home Shield Contractor Quality Bonus program. With a network of more than 11,000 independent contractors, American Home Shield, a leading national provider of home warranties, launched the program in July of last year and set in motion an unprecedented effort in the home warranty industry to reward contractors for providing quality customer service.
“I’m very proud of the work we do, and appreciate the positive feedback from customers we’ve served. We work hard to provide outstanding service on every call we make, and I appreciate this recognition from American Home Shield,” says Chris Myers, President of ACE Heating & Cooling.
ACE Heating & Cooling was founded in 2002 by Chris Myers and provides air conditioning maintenance, repair and replacement for both residential and commercial customers throughout East Hillsborough, including Brandon, Plant City, Fishhawk, Ruskin, Riverview and Sun City Center. “We send technicians, not salespeople, to build long lasting relationships with our customers.”
“We want to thank ACE Heating & Cooling for its continued commitment to providing outstanding customer service in the Tampa Bay area,” said Dave Quandt, senior vice president of field operations for American Home Shield. “Our customers depend on us in the event that a covered system or appliance breaks down – and our contractors have an important role in ensuring they have a positive service experience.
“We survey our customers after they receive service from each of our contractors, and they consistently said that they would recommend ACE Heating & Cooling to their friends and family. That’s great feedback and we’re proud to recognize Chris Myers and his team of employees.”
In all, American Home Shield awarded nearly $1 million to local businesses across the country as part of its Contractor Quality Bonus program. Six first-place winners in each trade category (appliances, electrical, garage doors, HVAC, plumbing and pool/spa) earned a $25,000 bonus — and Chris Myers said he’s determined to come out on top in this year’s Contractor Quality Bonus program.
“We had high standards before this program started, and we’re building on the momentum from this award to raise the bar even higher. We’re going to do our best to come out at the top of the national standings this year. Customer service is our top priority, and it shows,” said Myers.
A full list of award winners can be viewed online at AHSBigScore.com.
About ACE Heating & Cooling
ACE Heating & Cooling is a locally owned and operated full service residential and commercial heating and cooling company in Brandon, Florida. We specialize in giving options to our customers. Whether in need of repair, maintenance or a replacement unit, ACE will not only provide technical expertise, but outstanding customer service. For more information, visit our website at www.brandonac.net. You can also find us on Facebook and Twitter.
About American Home Shield
American Home Shield helped found the home warranty industry in 1971 and remains an industry leader, servicing 1.4 million customers across 49 states. The Memphis-based company operates three customer service centers, employs over 1,700 employees and has a national contractor network made up of over 11,000 approved, independently insured home-service contractors. American Home Shield is part of the ServiceMaster family of brands, one of the world’s largest and most versatile service networks. The company’s brands include TruGreen, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec.
With a network of more than 5,100 company-owned and franchise locations, Memphis-based ServiceMaster is one of the world’s largest residential and commercial service networks. The company’s high profile brands are TruGreen, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Through approximately 27,000 corporate employees and a franchise network that independently employs over 31,000 additional people, the ServiceMaster family of brands serves more than 8.5 million customers every year and holds market-leading positions in residential and commercial lawn care and landscape maintenance, termite and pest control, home service contracts, furniture repair, home inspections, residential and commercial cleaning and disaster restoration. Go to www.servicemaster.com or http://twitter.com/ServiceMaster for more information about ServiceMaster.